Trouble Jobs

The initial page of the Trouble Jobs module offers a report listing all the trouble jobs that are currently open. This module is designed to keep a record of all and create trouble jobs. The list includes categories like trouble job ID number, status, dates, facility and substation names, causes, and a created by column. The list is organized by the most recent to oldest jobs. On this page the buttons to create a new trouble job or to create a station alarm are available.

Trouble Jobs - Download

Towards the top of the record list of Trouble Jobs, is the download icon and clicking it will create an Excel spreadsheet report containing the trouble jobs list. Next to the download icon, you will find the filter and search tools to find a trouble job more efficiently.

Trouble Jobs - Edit

When you click the Trouble Job ID number, a prompt will display with more details about the job. Information like status, substation name, date and time, and descriptions can be found in the prompt. This is also the area to edit details of the trouble job. Clicking Update Job will save the changes and clicking Cancel will take you back to the Trouble Job list.

Add Switching Requests

Inside the Edit prompt, you will find the Add Switching Requests button under the ETS Dispatch section. Clicking the button will open a prompt where you can add a switch, tie line, or substation, then select it to create the switching request. Clicking Cancel will discard any changes and direct you back to the Edit window. Clicking Add Switching Request will successfully create a request and you will be redirected back to the Edit window.

Send/Cancel Switching Requests

After creating a switching request, you will find the options Send and Cancel on towards the right side of the request. To send the request to the SORT system, first pick a date, then check the box and click the blue Update Job button. To cancel a request, simply check the Cancel box and click the blue Update Job button.

Create Trouble Job

In the Trouble Job module, the Create Trouble Job button is in blue on the top right of the module. Clicking the Create Trouble Job button will open a prompt to add a new job. The prompt will ask you to fill out some basic information like line and substation, begin date, the cause and description. Clicking the Create Job button will add the new job to the list. Clicking Close will delete all information in the prompt and direct you back to the Trouble Job.

Create Station Alarm Trouble Job

The Trouble Job module offers the ability to create a Station Alarm Trouble Job. The button Create Station Alarm Trouble Job is located on the top right of the module. Clicking the button will automatically create a new Station Alarm Trouble Job and a green banner on the right will appear showing a successful alarm creation. The prompt for the newly created Station Alarm Trouble job will also appear where information is available and the ability to edit the trouble job. Clicking the Update Job button will save the changes and clicking Close will close the edit prompt and redirect you to the Trouble Job list.